PLACING AN ORDER
Caravana Furniture provides three ways to place an order: online, by phone, and in-store. One of the biggest advantages that sets us apart from many of our competitors is our brick-and-mortar store. At our store, you can touch and feel a piece of furniture before you buy, or browse through a wide array of catalogs to find what you’re looking for.
After you’re done adding items to your cart, click the checkout button located at the bottom of the cart page. You will then be taken to a screen where you can:
- edit and confirm your order
- process payment
Within 24 hours you will receive an email with your order confirmation and arrangements for delivery or pick-up will be made with you.
Upon delivery, we require the purchaser to show their ID and the card used to pay. If financing, the contract needs to be signed in person.
There is an option which allows you to confirm stock availability and delivery date approximation before submitting payment. Simply select “other payment method” at check out and press “place order”. The items in your cart will be sent to us for stock check without the need to put in your credit card information. You should receive an email from us with in the next 24 hours.
If you prefer to place your order in person, please make an appointment for a showroom visit. One of our sales associates will be ready to assist with anything, from design questions to financing options.
To order by phone, call us at 562-432-0562. Please provide the item SKU number and quantity. A sales associate will be more than happy to answer any questions you may have about your purchase. Please note that before the ordering process is complete, Caravana Furniture needs to receive payment.