PLACING AN ORDER

Convenient Ways to Shop with Caravana Furniture

At Caravana Furniture, we believe in making your shopping experience as seamless and enjoyable as possible. That’s why we provide three easy ways to place your order: online, by phone, or in-store. Whether you prefer the convenience of shopping from home or the assurance of seeing furniture in person, we’ve got you covered.

Our Showroom: A Shopping Experience Like No Other

One of the key advantages that sets us apart from many competitors is our brick-and-mortar showroom. At Caravana Furniture, we understand that purchasing furniture is a personal decision, and we want you to feel confident in your choice. When you visit our showroom, you’ll enjoy:

• See and Feel the Quality: Experience the craftsmanship and comfort of our furniture firsthand. Sit on that sofa, test out that dining chair, and feel the fabrics before you buy.
• Personalized Assistance: Our friendly and knowledgeable sales associates are here to guide you every step of the way, answering questions and helping you find the perfect pieces for your space.
• Extensive Catalog Selection: Not seeing what you’re looking for on the floor? Browse through our wide array of catalogs to find custom options and exclusive designs tailored to your taste.
• Inspiration for Your Home: Explore beautifully curated spaces in our showroom and get inspired to create the perfect look for your home.

Why Choose Caravana Furniture?

We know that shopping for furniture can be overwhelming, so we’re dedicated to providing a stress-free and enjoyable experience. Whether online, by phone, or in-store, you’ll benefit from:

• Flexibility: Multiple ways to shop, so you can choose what works best for you.
• Trust and Transparency: With a physical location you can visit, you’ll know exactly who you’re buying from, giving you confidence in your purchase.
• Customer-Focused Approach: Everything we do is designed with your convenience and satisfaction in mind.

Online Ordering

Placing an order online is simple and secure. Follow these steps:

1. Add to Cart: Select your desired items and add them to your cart.
2. Checkout: Click the checkout button at the bottom of the cart page.
3. Confirm & Pay: Review your order, make any necessary edits, and process your payment.

• Order Confirmation: Within 24 hours, you will receive an email with your order confirmation and details about delivery or pickup arrangements.
• Delivery Requirements: At the time of delivery, the purchaser must present a valid ID and the credit card used for payment. If you are financing, the contract must be signed in person.

Check Stock for Availability Before Paying

If you’d like to confirm stock availability or get an estimated delivery date before submitting payment, select “Other Payment Method” at checkout and click “Place Order.” Your order will be sent to us for review without requiring credit card details. You will receive an email within 24 hours with stock availability and delivery details.

In-Store Ordering

Prefer a more hands-on experience? Visit our showroom to place your order in person.

• Appointments: Schedule an appointment for a personalized shopping experience.
• Sales Support: Our knowledgeable sales associates are available to assist with everything from product inquiries to financing options.

Phone Ordering

To place your order by phone, call us at (562) 432-0562.

• Provide Details: Share the item’s SKU number and quantity with our sales associate.
• Payment: Please note that payment must be processed before your order is finalized.
• Assistance: Our team is happy to answer any questions you may have about the product or the ordering process.
• At Caravana Furniture, we’re committed to making your shopping experience as convenient and enjoyable as possible. Whether you order online, in-store, or by phone, we’re here to assist you every step of the way. For any questions, feel free to contact us!